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Training: Dealing with Conflict Day!
March 30, 2016 @ 9:00 am - 4:00 pm$65 – $100
Conflict Toolbox: Wednesday, March 30 from 9a.m.–noon
It’s inevitable that your staff, your consumers, and your board (maybe even you!)will get irritated from time to time. It may feel easiest just to move on. However, it’s possible not only to understand and manage conflict, but to get to the root of it, resulting in fewer and less severe problems and an atmosphere of improved trust and openness. This class will focus on understanding dynamics of conflict and building a kit of specific skills. Wherever you experience conflict, this can help!
Conflict: Practice Makes Perfect! Wednesday, March 30 from 1–4p.m.
Have you ever been stuck in conflict with a board member or colleague? The costs are substantial, both personally and organizationally. This class will not only illustrate new ways to engage that conflict productively, it will provide lots of hands-on practice in a safe and experimental laboratory setting. Bring your toughest questions and we’ll see what gets the wheels turning once again. The morning session is not mandatory, but recommended.
Instructor: Susan Loucks, Bayer Center
Questions? Call Lulu Orr, CEEI Director, at 412-397-6012